Terms of Service

Last updated on April 29, 2025

1. 1-Year Commitment: Subscribers must commit to a one-year subscription term upon signing up for the Service.
2. 90-Day Grace Period: New subscribers have a 90-day grace period during which they can cancel their subscription without penalty. This grace period starts from the date the subscription is activated. After the 90 days, the subscriber is obligated to fulfill the entire one-year commitment.
3. Automatic Renewals: All subscriptions will automatically renew at the beginning of the calendar year following the initial one-year term, except during the new subscriber’s 90-day grace period.
4. 60-Day Cancellation Notice: Subscribers wishing to cancel their subscription before the renewal must provide KRUNCH with a written notice at least 60 days prior to the renewal date. Termination or cancellation requests made by telephone, facsimile, or other means of communication cannot, and will not, be accepted or honored.

1. Changes to these Terms: KRUNCH reserves the right to revise these Terms at any time without prior notice, only by posting the revised Terms on the Website. Your continued use of the Service after any revisions signifies acceptance of the new Terms.
2. Evolving Nature of Service: The Service may be modified, changed, and/or improved at any time. If you disagree with the Terms or are dissatisfied with the Service, your sole remedy is to discontinue your use of the Service.
3. Consideration: You understand and agree that these Terms are entered into in consideration of your use of the Service, as either a Buyer or Vendor, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged.

1. Service Accessibility: KRUNCH may provide the Service through the Website, Applications, and any other channels now known or hereafter developed. 
2. Purchase Orders: Each Buyer and Vendor that enters into an agreement facilitated through the Service agrees to be subject to any Purchase Order entered into between them. KRUNCH has no liability for any claims arising out of a Purchase Order.

1. Login Credentials: To use the Service, you will have to register and log in using a username and password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
2. Accuracy of Information: You agree to provide true, accurate, current, and complete information about yourself (or the Subscribing Entity on whose behalf you are acting). You must also update your information as necessary to keep it accurate.

1. Fees: To access and use the Service as a Buyer, you must pay a subscription fee as set forth in the Fee Schedule. You agree to pay all fees in accordance with these Terms and the Fee Schedule, exclusive of applicable taxes.
2. Payment Method: You must provide a credit or debit card to KRUNCH, which you authorize KRUNCH to charge on a recurring basis in accordance with the then-applicable rates for your selected Subscription Package. You are responsible for maintaining a valid payment method throughout your subscription

PROHIBITED ACTIVITIES

 In using the Service, you agree not to:
(a) Create a false identify or impersonate another person or entity in any way;
(b) Upload or otherwise transmit to or through the Service any information or content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
(c) Upload or otherwise transmit to or through the Service any unlawful, harmful, harassing, defamatory, threatening, vulgar, sexually explicit, hateful or otherwise objectionable material of any kind, or any material that can cause harm or delay to the Service or computers of any kind;
(d) Upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise);
(e) Restrict, discourage or inhibit any person from using the Service, disclose confidential or proprietary information about any Buyer or Vendor using the Service or obtained from the Service without the consent of such person or entity or collect information about users of the Service;
(f) Undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of any aspect of the Service or any part thereof, or attempt to do any of the foregoing, except and solely to the extent permitted by these Terms, the authorized features of the Service, or by law, or otherwise attempt to use or access any portion of the Service other than as intended by KRUNCH;
(g) Gain unauthorized access to the Service, to other users’ accounts, names or personally identifiable information, or to other computers or websites connected or linked to the Service;
(h) Change or delete any information provided by any user of the Service unless you have the express permission of such user;
(i) Reproduce, distribute, publicly display, publicly perform, sell, trade, resell or exploit any
portion of the Service, use of the Service, access to the Service or content obtained through the Service, for any purpose other than expressly permitted by these Terms, including, by way of example and not limitation, by doing or engaging in any of the following without KRUNCH’s express written consent:
(i) copying, caching, recording, compiling, or reformatting any information obtained from the Service for commercial purposes in any fashion whatsoever, including, by way of example and not limitation, the pricing information of Vendors or the transaction prices agreed to between Buyers and Vendors;
(ii) framing, embedding and/or passing off information obtained from the Service in such a manner as to present the information as originating from a source other than the Service;
(iii) altering, defacing, mutilating or otherwise bypassing any approved software through which the Service is made available; and
(iv) using any trademarks, service marks, design marks, logos, photographs or other content belonging to KRUNCH or any Buyers or Vendors obtained from the Service;
(j) Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Service or communications equipment and computers connected to the Service;
(k) Remove, disable, damage, circumvent or otherwise interfere with any security-related features of the Service, features that prevent or restrict the use or copying of any part of the Service or any content on the Service, or features that enforce limitations on the use of the Service or any content on the Service;
(l) Use any scraper, spider, robot or other automated means of any kind to access the Service, except and solely to the extent permitted by these Terms and the features of the Service, deep-link to any feature or content on the Service, bypass any robot exclusion headers or other measures KRUNCH may use to prevent or restrict access to the Service;
(m) Interfere with or disrupt the Service, networks or servers connected to the Service or violate the regulations, policies or procedures of such networks or servers;
(n) Violate any applicable federal, state or local laws or regulations or these Terms; or
(o) Assist or permit any persons in engaging in any of the activities described above.

DISCLAIMERS
KRUNCH DOES NOT ENDORSE, SUPPORT, REPRESENT OR GUARANTEE THE ACCURACY, FRESHNESS, INTEGRITY, LEGALITY, QUALITY, RELIABILITY, SAFETY OR TRUTHFULNESS OF INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICES UNDERTAKEN, SUPPLIED OR DELIVERED ON OR THROUGH THE SERVICE. ALL INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICES PROVIDED BY A BUYER OR VENDOR BY OR THROUGH THE SERVICE ARE TO BE ATTRIBUTED SOLELY TO THE BUYER OR VENDOR PROVIDING SUCH INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICE. ANY RELIANCE YOU PLACE ON INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICES OBTAINED ON OR THROUGH THE SERVICE IS AT YOUR OWN RISK.

YOU FURTHER AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST KRUNCH WITH RESPECT TO ANY INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICE OBTAINED ON OR THROUGH THE SERVICE, INCLUDING, BUT NOT LIMITED TO, THE FAILURE OF A VENDOR TO DELIVER FOOD PRODUCT OR OTHER MERCHANDISE OF THE QUALITY, QUANTITY OR DESCRIPTION SET FORTH IN A PURCHASE ORDER OR OTHER AGREEMENT, WHETHER ORAL OR WRITTEN, ENTERED INTO BETWEEN A BUYER OR VENDOR, AS THE CASE MAY BE. UNDER NO CIRCUMSTANCES WILL KRUNCH BE LIABLE IN ANY WAY FOR OR IN CONNECTION WITH ANY INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICE, INCLUDING, BUT NOT LIMITED TO, FOR ANY INACCURACIES, ERRORS OR OMISSIONS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE SELECTION, PURCHASE, ACQUISITION OR RECEIPT OF ANY INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICE PROVIDED ON OR THROUGH THE SERVICE.

THE SERVICE, AND ANY THIRD-PARTY CONTENT, SOFTWARE, SERVICES OR APPLICATIONS MADE AVAILABLE ON, THROUGH OR IN RELATION TO THE SERVICE, EXCLUDING ONLY INFORMATION, FOOD PRODUCT, MERCHANDISE AND ACTIVITIES PROVIDED BY A VENDOR, WHICH SHALL BE GOVERNED BY THE SEPARATE WARRANTIES PROVIDED BY THE VENDOR, IF ANY, ARE ON AN “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, KRUNCH AND ITS AFFILIATES, PARTNERS, SERVICE PROVIDERS, AND LICENSORS HEREBY DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM KRUNCH, AN EMPLOYEE OR REPRESENTATIVE OF KRUNCH OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. KRUNCH AND ITS AFFILIATES, PARTNERS, SERVICE PROVIDERS, AND LICENSORS DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS AND DO NOT WARRANT THAT ANY OF THE FOREGOING WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT YOU USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN INFORMATION, MATERIAL, OR DATA THROUGH THE SERVICE OR ANY THIRD PARTY SITES OR APPLICATIONS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR
ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM USED IN CONNECTION WITH THE SERVICE) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF SUCH INFORMATION, MATERIAL OR DATA.

INTELLECTUAL PROPERTY RIGHTS

Generally. All content made available on or through the Service, may be protected by copyright, patent or other intellectual property rights and owned by KRUNCH or third-party licensors of KRUNCH. No content provided on or through the Service may be reproduced, distributed, publicly performed, publicly displayed, communicated to the public, or used for the creation of a derivative work without the written permission of the copyright owner thereof. Modification or use of materials obtained on or through the Service without authorization may be a violation of the copyrights and other proprietary rights of KRUNCH or its licensors and may subject you to liability for copyright infringement. All design rights, databases and compilation and other intellectual property rights, in each case whether registered or unregistered, and related goodwill, are proprietary to KRUNCH.

Trademarks. All trademarks, service marks, logos, and trade names on the Service, whether registered or unregistered, are proprietary to KRUNCH or to other companies where so indicated, such as the marks of Vendors. You may not reproduce, download, or otherwise use any such trademarks, service marks, logos or trade names without the prior written consent of the appropriate owner thereof.

No Implied Rights. There are no implied licenses granted in these Terms.

LINKS TO THIRD PARTY SITES

The Service may provide links to Third-Party Sites. These links are for convenience only. If you use these links, you will leave the Service. Certain of these Third-Party Sites may make use of KRUNCH proprietary intellectual property rights (such as copyrights, trademarks, service marks, logos, and trade names) under license from KRUNCH. KRUNCH is not responsible for the availability or content of these Third-Party Sites or for any viruses or other damaging elements encountered in linking to a Third-Party Site, whether KRUNCH is affiliated with the owners of such Third-Party Sites. In addition, the provisioning of these links to Third-Party Sites is not an endorsement or approval by KRUNCH of the organizations sponsoring or operating such Third-Party Sites or their products or services. These Terms do not apply to Third-Party Sites, and you should review carefully applicable terms and policies, including any relevant privacy policies, associated with any Third-Party Sites, applications, software or services.

YOU AGREE THAT KRUNCH WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS YOU MAY HAVE ON OR THROUGH A THIRD-PARTY SITE OR AS THE RESULT OF THE PRESENCE OF ANY THIRD-PARTY ADVERTISING ON THE SERVICE.

INDEMNITY

You agree to indemnify, defend, and hold harmless KRUNCH and its parent, subsidiaries, affiliates, investors, sub licensees or any related companies, and licensors, and their respective directors, officers, employees, agents, representatives, contractors, and assigns, from all damages, injuries, liabilities, costs, fees and expenses (including, but not limited to, attorneys’ fees and court costs) arising from or in any way related to: (1) your use or misuse of the Service; (2) your purchase or receipt of any information, food product, merchandise or services on or through the Service; (3) your breach or other violation of these Terms, including any representations, warranties and covenants herein; and (4) your violation of the rights of any other person or entity. Notwithstanding the foregoing, KRUNCH reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to defend KRUNCH if KRUNCH, in its reasonable discretion, concludes that you are not adequately protecting KRUNCH’s interests or are incapable of protecting KRUNCH’s interests, and you agree to cooperate with KRUNCH’s defense of these claims. You agree not to settle any matter for which you are obligated to indemnify KRUNCH or that requires an admission by or judgment against KRUNCH without the prior written consent of KRUNCH. KRUNCH will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

LIMITATION OF LIABILITY

IN NO EVENT WILL KRUNCH OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR ACCESS OF OR INABILITY TO USE OR ACCESS THE SERVICE, ANY INFORMATION, FOOD PRODUCT, MERCHANDISE OR SERVICE MADE AVAILABLE ON OR THROUGH THE SERVICE OR SOUGHT TO BE PURCHASED OR SOLD PURSUANT TO A PURCHASE ORDER ENTERED INTO WITH A BUYER OR VENDOR ON THE SERVICE, OR ANY FOOD PRODUCT, MERCHANDISE OR SERVICE PURCHASED THROUGH THE SERVICE PURSUANT TO A PURCHASE ORDER ENTERED INTO WITH A BUYER OR VENDOR ON THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, OR OTHERWISE, WHETHER BASED IN TORT, CONTRACT OR OTHER LEGAL THEORY, EVEN IF KRUNCH OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS OR LICENSORS ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FOR THE AVOIDANCE OF DOUBT, KRUNCH SHALL HAVE NO LIABILITY UNDER A PURCHASE ORDER ENTERED INTO BETWEEN A BUYER AND A VENDOR FOR THE FAILURE OF PERFORMANCE BY EITHER OR BOTH THE BUYER AND VENDOR. IN NO EVENT SHALL KRUNCH OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR SERVICE PROVIDERS BE LIABLE IN THE AGGREGATE FOR ANY DAMAGES INCURRED BY YOU THAT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS OR (B) THE AMOUNT OF FEES YOU HAVE PAID KRUNCH IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.

LIMITATIONS; BASIS OF THE BARGAIN

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, YOU AGREE THAT BECAUSE SUCH WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND KRUNCH AND ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND KRUNCH, KRUNCH’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU UNDERSTAND AND AGREE THAT KRUNCH WOULD NOT BE ABLE TO OFFER THE SERVICE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS WITHOUT THESE LIMITATIONS.
 
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR OTHER INTELLECTUAL PROPERTY INFRINGEMENTS

KRUNCH respects the intellectual property of others and takes the protection of copyrights and all other intellectual property very seriously, and we ask our users to do the same. Infringing activity will not be tolerated on or through the Service.

KRUNCH’s intellectual property policy is to (1) remove material that KRUNCH believes in good faith, upon notice from an intellectual property owner or their agent, is infringing the intellectual property of a third party by being made available through the Service, and (2) remove any content posted to the Service by “repeat infringers.” KRUNCH considers a “repeat infringer” to be any user that has uploaded content to the Service and for whom KRUNCH has received more than two takedown notices compliant with the provisions of 17 U.S.C. § 512(c) with respect to such content. KRUNCH has discretion, however, to terminate the account of any user after receipt of a single notification of claimed infringement or upon KRUNCH’s own determination.

Procedure for Reporting Claimed Infringement.
(a) If you believe that any content made available on or through the Service has been used or exploited in a manner that infringes an intellectual property right you own or control, then please promptly send a “Notification of Claimed Infringement” containing the following information to the Designated Agent identified below. Your communication must include substantially the following:

(i) A physical or electronic signature of a person authorized to act on behalf of the owner of the work(s) that has/have been allegedly infringed;
(ii) Identification of works or materials being infringed, or, if multiple works are covered by a single notification, a representative list of such works;
(iii) Identification of the specific material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit KRUNCH to locate the material;
(iv) Information reasonably sufficient to permit KRUNCH to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
(v) A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You should consult with your own lawyer and/or see 17 U.S.C. § 512 to confirm your obligations to provide a valid notice of claimed infringement.

Designated Agent Contact Information. KRUNCH’s Designated Agent for notices of claimed infringement can be contacted via email at services@ikrunch.com

Counter Notification.
(a) If you receive a notification from KRUNCH that material made available by you on or through the Service has been the subject of a Notification of Claimed Infringement, then you will have the right to provide KRUNCH with what is called a “Counter Notification.” To be effective, a Counter Notification must be in writing, provided to KRUNCH’s Designated Agent through one of the methods identified in Section 15.4, and include substantially the following information:

(i) A physical or electronic signature of the subscriber;
(ii) Identification of the material that has been removed or to which access has been disabled and
the location at which the material appeared before it was removed or access to it was disabled;
(iii) A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
(iv) The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which KRUNCH may be found, and that the subscriber will accept service of process from the person who provided notification under Section

Above or an agent of such person. A party submitting a Counter Notification should consult a lawyer or see 17 U.S.C. § 512 to confirm the party’s obligations to provide a valid counter notification under the Copyright Act.15.6 False Notifications of Claimed Infringement or Counter Notifications. The Copyright Act provides that:

[A]ny person who knowingly materially misrepresents under [Section 512 of the Copyright Act (17 U.S.C. § 512)] (1) that material or activity is infringing, or (2) that material or activity was removed or disabled by mistake or misidentification, shall be liable for any damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any copyright owner or copyright owner’s authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of [KRUNCH] relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it.

U.S.C. 512(f).

KRUNCH reserves the right to seek damages from any party that submits a notification of claimed infringement or counter notification in violation of the law.

15.7 For the avoidance of doubt, only notices submitted under the Digital Millennium Copyright Act and the procedures set forth in this Section 17 should be sent to the Designated Agent at services@ikrunch.com. Any other comments, compliments, complaints, or suggestions about KRUNCH, the operation of the Service or any other matter should be sent to support@ikrunch.com.

PRIVACY

Use of the Service is governed by KRUNCH’s Privacy Policy, iKrunch.io/privacy-policy, which policy is hereby incorporated into these Terms by reference.

JURISDICTIONAL ISSUES

The Site and the Service are controlled and operated by KRUNCH from its offices within the State of Florida. KRUNCH makes no representation that materials on the Site or through the Service are appropriate or available for use in other locations. Those who choose to access or use
the Service from other locations, including from outside the United States of America, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Access to the Service from jurisdictions where the contents or practices of the Service are illegal, unauthorized, or penalized is strictly prohibited.

DISPUTE RESOLUTION

Mandatory Arbitration. Please read this carefully. It affects your rights. YOU AND KRUNCH AND EACH OF OUR RESPECTIVE SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS, AND PERMITTED ASSIGNS AGREE TO ARBITRATION (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT), AS THE EXCLUSIVE FORM OF DISPUTE RESOLUTION EXCEPT AS PROVIDED FOR BELOW, FOR ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Please visit www.adr.org for more information about arbitration.

(a) Commencing Arbitration. A party who intends to seek arbitration must first send to the other, by certified mail, a written notice of intent to arbitrate (a “Notice”), or, in the absence of a mailing address provided by you to KRUNCH, to you via any other method available to KRUNCH, including via e-mail. The Notice to KRUNCH should be addressed to: KRUNCH, INC. 201 S PALM AVE, UNIT 503 SARASOTA, FL 34236, Attn: Legal (the “Arbitration Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought (the “Demand”). If you and KRUNCH do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or KRUNCH may commence an arbitration proceeding as set forth below or file a claim in small claims court. THE ARBITRATION SHALL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (the “Rules”), AS MODIFIED BY THIS AGREEMENT. The Rules and AAA forms are available online at www.adr.org or by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. If you are required to pay a filing fee to commence an arbitration against KRUNCH, then KRUNCH will promptly reimburse you for your confirmed payment of the filing fee upon KRUNCH’s receipt of Notice at the Arbitration Notice Address that you have commenced arbitration along with a receipt evidencing payment of the filing fee, unless your Demand is equal to or greater than $1,000, in which case you are solely responsible for the payment of the filing fee.

(b) Arbitration Proceeding. The arbitration shall be conducted in the English language. A single independent and impartial arbitrator shall be appointed pursuant to the Rules, as modified herein. You and KRUNCH agree to comply with the following rules, which are intended to streamline the dispute resolution process and reduce the costs and burdens on the parties: (i) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration; (ii) the arbitration shall not require any personal appearance by the parties or witnesses unless otherwise mutually agreed in writing
by the parties; and (iii) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

(c) No Class Actions. YOU AND KRUNCH AGREE THAT YOU AND KRUNCH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, YOU AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OF MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND THAT IF THIS SPECIFIC PROVISO IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS MANDATORY ARBITRATION SECTION SHALL BE NULL AND VOID.

(d) Decision of the Arbitrator. Barring extraordinary circumstances, the arbitrator shall issue his or her decision within 120 days from the date the arbitrator is appointed. The arbitrator may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings shall be closed to the public and confidential and all records relating thereto shall be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The award of the arbitrator shall be in writing and shall include a statement setting forth the reasons for the disposition of any claim. The arbitrator shall apply the laws of the State of Delaware in conducting the arbitration. You acknowledge that these terms and your use of the Service evidence a transaction involving interstate commerce. The United States Federal Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to the Mandatory Arbitration clause in these Terms.

State Jurisdiction: These Terms and your use of the Service shall be governed by the substantive laws of the State of Florida without reference to its choice or conflicts of law principles. Only if the Mandatory Arbitration clause is deemed to be null and void, then all disputes arising between you and KRUNCH under these Terms shall be subject to the exclusive jurisdiction of the commonwealth and federal courts located in Lehigh County, Pennsylvania, and you and KRUNCH hereby submit to the personal jurisdiction and venue of these courts.

Equitable Relief. The foregoing provisions of this Dispute Resolution section do not apply to any claim in which KRUNCH seeks equitable relief of any kind. You acknowledge that, in the event of a breach of these Terms by KRUNCH or any third party, the damage or harm, if any, caused to you will not entitle you to seek injunctive or other equitable relief against KRUNCH, and your only remedy shall be for monetary damages, subject to the limitations of liability set forth in these Terms.

Claims. You and KRUNCH agree that, notwithstanding any other rights the party may have under law or equity, any cause of action arising out of or related to these Terms or the Service, excluding a claim for indemnification, must commence within one year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Improperly Filed Claims. All claims you bring against KRUNCH must be resolved in accordance with this Dispute Resolution section. All claims filed or brought contrary to this Dispute Resolution section shall be considered improperly filed. Should you file a claim contrary to this Dispute Resolution section, KRUNCH may recover attorneys’ fees and costs up to $5,000, provided that KRUNCH has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

Disputes Between Buyers and Vendors. Any disputes arising between a Buyer and a Vendor following the parties’ use of the Service, such as for breach of a Purchase Order, shall be resolved pursuant to the provisions of any Purchase Order entered between the Buyer and Vendor, if any, or as otherwise permitted by applicable law. To the maximum extent permissible under law, you hereby agree not to join KRUNCH to any litigation between you and any other party to a Purchase Order or to seek discovery or other participation from KRUNCH related to such litigation. If you join or involve KRUNCH in any litigation between you and such other party to a Purchase Order (e.g., through discovery), then you hereby agree to reimburse KRUNCH for all costs incurred by KRUNCH in participating in or responding to such litigation, including outside attorneys’ fees.

MISCELLANEOUS

Waiver. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of KRUNCH to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Severability. In the event that any provision of these Terms is held by a court of competent jurisdiction to be void, voidable, unlawful or for any reason unenforceable, in whole or in part, such provision will be deemed and construed to extend only to the maximum permitted by law so as to effectuate the intent of the parties, and the remainder of this Agreement will continue in full force and effect and be enforceable according to its terms.

Assignment. These Terms, and any rights and licenses granted hereunder, may not be transferred, or assigned by you, but may be assigned by KRUNCH without restriction. Any assignment attempted to be made by you in violation of these Terms shall be void. These Terms will be binding upon and inure to the benefit of the parties hereto, and their permitted successors and assigns.

Force Majeure. KRUNCH will not be in default or otherwise liable for any delay in or failure of its performance under these Terms if such delay or failure arises by any reason beyond its reasonable control, including, but not limited to, any act of God, or any acts of the common enemy, the elements, earthquakes, floods, fires, epidemics, riots, failures or delays in transportation or communications, or any act or failure to act by KRUNCH, its employees, agents, or contractors.

No Agency. You agree that no joint venture, partnership, employment, or agency relationship exists between you and KRUNCH because of these Terms or use of the Service.

Survival. The provisions of these Terms that are intended to survive the termination of these Terms by their nature will survive the termination of these Terms, including, but not limited to,
Sections (Service Security), (Prohibited Activities), (Disclaimers), (Intellectual Property Rights), (Links to Third Party Sites), (Indemnity), (Limitation of Liability), (Limitations; Basis of the Bargain), (Privacy), (Dispute Resolution), and (Miscellaneous).

Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and shall not be deemed to limit or affect any of the provisions hereof.

Entire Agreement. This is the entire agreement between you and KRUNCH relating to the subject matter herein and supersedes all previous communications, representations, understandings, and agreements, either oral or written, between the parties with respect to said subject matter. These Terms shall not be modified except in a writing, signed by both parties, and by a change to these Terms made by KRUNCH as authorized in these Terms.

Disclosures. The services hereunder are offered by KRUNCH. If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the foregoing address with your electronic mail address and a request for this information. If you have any further questions, concerns, or compliments about the Service, please e-mail us at support@iKrunch.com.